Last Updated: January 11th, 2021
These Terms & Conditions apply to The Paper Store website located at thepaperstore.com and all other sites, services, and tools where these Terms & Conditions appear or are linked (collectively, the “Site”). As used in these Terms & Conditions, “The Paper Store”, “us”, or “we” refers to TPS Group Holdings, LLC, and its subsidiaries and affiliates.
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of The Paper Store or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of TPS Group Holdings, LLC. and protected by U.S. and international copyright laws. The Paper Store and its suppliers and licensors expressly reserve all intellectual property rights in all Content.
LICENSE AND ACCESS
The Paper Store grants you a limited license to access and make personal use of the Site and the Content for NONCOMMERCIAL PURPOSES ONLY and only to the extent such use does not violate these Terms & Conditions including, without limitation, the prohibitions listed in the UNLAWFUL OR PROHIBITED USES section of these Terms & Conditions. You may download, print, and copy Content for personal, noncommercial purposes only, provided you do not modify or alter the Content in any way, delete or change any copyright or trademark notice, or violate these Terms & Conditions in any way. Accessing, downloading, printing, posting, storing, or otherwise using the Site or any of the Content for any commercial purpose, whether on behalf of yourself or on behalf of any third party, constitutes a material breach of these Terms & Conditions. The Site is intended for use by individuals 13 years of age or older. If you are under 18, you may use this Site only with involvement of a parent or guardian.
UNLAWFUL OR PROHIBITED USES
The Site may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. As a condition of your use of this Site, you warrant to The Paper Store that you will not use the Site for any purpose that is unlawful or prohibited by these Terms & Conditions. Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT:
The Paper Store grants you permission to print individual pages from the website, unless otherwise expressly noted, for your own personal, non-commercial use in learning about, evaluating or purchasing The Paper Store’s services or products. No other permission is granted to you to print, copy, reproduce, distribute, license, transfer, sale, transmit, upload, download, store, display in public, alter or modify these materials. This grant of permission is not a transfer of title, and under this permission you may not:
The Paper Store makes no warranties or representations to you that your use of any materials displayed on the website will not infringe the rights of third parties.
“The Paper Store,” “TPS Group Holdings, LLC,” its other brand names and its logos are trademarks of The Paper Store. These trademarks may not be copied, downloaded, reproduced, used, modified, or distributed in any way without the prior written permission of The Paper Store. The use or misuse of any of these marks or other information is strictly prohibited.
Products offered on the website constitute a selection of those which are presented in The Paper Store’s retail stores. If you wish to avail yourself of a broader choice, you are invited to visit a The Paper Store Retail Store. The products on the website are presented with the greatest precision in order to fulfill the provisions of the U.S. Federal Trade Commission Act, which stipulate the necessity for the customer to be aware before the final order of the essential characteristics of the items which he or she wishes to purchase. If, in spite of all the care taken by The Paper Store, there are inaccuracies in the presentation on the website, The Paper Store shall in no event incur any liability therefor. The Paper Store does not warrant that item descriptions or other content of the website is accurate, complete, reliable, current, or error-free. If a product offered on the website is not as described, your sole remedy is to return it in unused condition for a refund. Photographs illustrating the items for sale are not included within the scope of the contract. They have solely an indicative value, given the alterations that may occur as a result of their uploading onto the site.
The Paper Store strives to display as accurately as possible the colors of the products shown on the Site; however, The Paper Store cannot and does not guarantee that your monitor’s display of any color will be accurate.
Limitation of Warranty and Damages
The information on the website is provided “as is” and without warranties of any kind, either expressed or implied, including all warranties of merchantability and fitness for a particular purpose. The Paper Store makes no representations or warranties about the accuracy, completeness, or suitability of any of the material on this website. The Paper Store makes no warranty that the website will be available, uninterrupted, error-free, or free of viruses or other harmful components. The Paper Store further makes no warranty that you will achieve successful results from following any instructions or directions on the website.
The foregoing also applies to any information in any websites hyperlinked to this website. Such links are provided for your reference only. The Paper Store does not control such third party sites and is not responsible for the content of or any products or services offered on those sites. The material could contain inaccuracies or be outdated.
In no event will The Paper Store be liable to any person for any damages of any kind, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising out of or in connection with the website or use thereof, or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if The Paper Store, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
Return & Cancellation Policy
For all returns and cancellations, please see our Return & Cancellation Policy.
Prices are firm and final. They are expressed in U.S. dollars. All taxes are included in the summary of the order. The Paper Store reserves the right to modify prices at any time, without notice and without any other formality except to incorporate the modifications into the website, but items ordered are invoiced at the price displayed at the time the order was placed. Despite our best efforts, a small number of the items on the website may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. The Paper Store reserves the right to limit quantities. All shipping costs are invoiced in addition, and indicated on the summary of the order before its final approval by you. We encourage you to print and maintain a copy of your purchase order for your records.
Payment, expressed in US Dollars, shall be made exclusively online through the website via MasterCard, Visa, American Express, or Discover. The Paper Store does NOT charge your credit card until after your order has entered the shipping process.
Limitations on Quantity
The Paper Store does not offer additional discounts on large orders of a single item or on large orders of many individual items. In addition, we reserve the right to limit quantities on orders placed by the same account, on orders placed by the same credit card, and on orders that use the same billing or shipping address. We will notify you if such limits are applied.
A guided search allows you to find a selection of items from the The Paper Store’s collection on the website and then to make your choice from this selection in order to place your order. Your order is carried out in three steps:
1. The first step consists of approval – by you – of the articles chosen for your order.
To avoid two simultaneous orders for the same item, The Paper Store verifies, at the time of the approval of the order, the precise availability of the items chosen and sets them aside.
2. The second step consists of your entry of the necessary pieces of identification and other information required for the execution of the order, namely, in particular, the following items: name, complete delivery address, payment information and billing address.
To that end, you may create an ‘account’ identified by your e-mail address and a password chosen by you, or you may check out as a guest, without creating an account. If you have already ordered from the website and created an account, these pieces of identification and other information will have been saved; you will then need to call up your account (by inputting your e-mail address and password); once connected to your account, you may, if necessary, modify any information.
3. The third step consists of the final approval of the order.
You are presented with a summary of the order – valid and binding as a purchase order – including all items selected, delivery, payment information and billing addresses, the total amount of the said items, taxes, and shipping and handling costs. At this point, you will verify the summary of the order and make, if desired, any modifications to it. After such modifications, you will be presented with a new summary of the order so modified. Any order whether modified or not must receive final approval on the part of the customer, based on the summary described. This action is effected by clicking on the ‘confirm’ button. This click constitutes an electronic signature that has, between the parties, the same validity as a handwritten name. The Paper Store commits to preparing the order in the shortest possible time. You will be advised of the shipment of the order via e-mail.
AVAILABILITY, ERRORS, AND INACCURACIES
If an item is out of stock, The Paper Store may, in its sole discretion and at no extra cost to you, substitute another item for the out-of-stock item if The Paper Store, in its sole discretion, determines that the identical brand and product is available in a form that is of equal or greater value, for example, larger quantity, packaged with a trial sample, or with updated product packaging.
The Paper Store’s acknowledgement of an order means that your order request has been received; it does not mean that your order has been accepted or shipped or that the price or availability of an item has been confirmed. The Paper Store makes a conscientious effort to describe and display its products and services accurately on the Site. Despite these efforts, a small number of items on the Site may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Site and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. The Paper Store reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. We apologize for any inconvenience. As part of our shipping procedures, we verify the availability and the price before an item is shipped. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, if the item is no longer available, or if we determine that there were inaccuracies in our product information, we will cancel your order and notify you of such cancellation via email.
If you submit information to us or post information or materials to the website, excluding financial information, but including any comments, remarks, suggestions, ideas, notes, drawings, graphics, photographs, video or other media materials, concepts or other information (collectively, the “Submitted Information”), you are giving the Submitted Information to The Paper Store free of charge, and the Submitted Information will be treated as non-confidential and non-proprietary and may be used by The Paper Store for any purpose, without your consent or any compensation to you or anyone else. This is true whether you submit such information to us by email, through a form on the website, on a public forum, or in any other manner. Submitted Information may be readily viewed by The Paper Store and the general public.
You grant The Paper Store a royalty-free, perpetual, irrevocable, and fully sub-licensable right to use such Submitted Information throughout the world in any media for any purpose. You further grant The Paper Store and our sub-licensees the right to use the name that you submit with the Submitted Information. You waive any rights you may have in modifications or alterations to your Submitted Information. In addition, you hereby waive all moral rights you may have in the Submitted Information.
If you believe that any Submitted Information has been used on the website in a manner that violates an intellectual property right or other proprietary right, please contact us. You will not submit or transmit any material that is unlawful, threatening, libelous, defamatory, obscene, pornographic, profane, or might in any other way violate any law or seek to exploit or harm children. You are solely responsible for any material you submit to us. You represent and warrant that you own or otherwise have rights to use the Submitted Information; that the same is accurate; and that use of the Submitted Information will not cause injury to any person or entity. You will not submit any material which contains a virus or other harmful component, or otherwise tampers with, impairs or damages the The Paper Store website or any connected network, or otherwise interferes with any person’s or entity’s use or enjoyment of the The Paper Store website. You further agree to defend and indemnify The Paper Store for any breach of this agreement.
The Paper Store does not endorse opinions submitted to our public forums. In addition, the public forums are for noncommercial use. You agree not to use any public forum for commercial solicitations or advertising or to promote websites or entities that are competitive with The Paper Store. While we may not review, monitor, filter or edit every message posted by our visitors, we reserve the right to edit or delete messages in our sole discretion.
Through your usage of the website, you may submit and/or The Paper Store may gather and track your page views, how you came to visit the site, and length of time viewing pages. The Paper Store is free to use such information for internal studies and analysis.
Registration and Online Store
Termination of This Agreement
The Paper Store may terminate this agreement at any time, without notice to you, if it believes, in its sole judgment, that you have breached or may breach any term or condition of this agreement, or it may terminate this agreement for its convenience. You may terminate this agreement at any time by destroying all materials received from the website and ceasing to use the website.
This agreement has been made in and shall be construed in accordance with the laws of the State of Massachusetts. By using this website, you agree to the sole and exclusive venue and jurisdiction of the state and federal courts of Middlesex County, Massachusetts for any and all disputes arising out of or related to this agreement or the use of this website.
United States Only
All materials on this website are provided solely for the purpose of promoting The Paper Store’s operations, services and products in the United States, its territories, possessions and protectorates. The Paper Store makes no representation that the materials on the website are appropriate or available for use in other locations. If, despite these conditions, you use the website from outside the United States, you are solely responsible for compliance with any applicable foreign or local laws.
Any questions may be directed to:
The Paper Store
Attention: Customer Service
20 Main Street
Acton, MA 01720
By Phone: (844) 480-7100